Re-engineering Government Processes

Factors like rapid urbanization, unpredicted demographic changes and public safety requirements are changing conventional government practices. To implement the solutions with speed and efficiency, government bodies are constantly looking for robust solutions to streamline their operations.

The integrated system in government organizations could be a powerful solution to this challenge that can foster insightful decision making, improve revenue collections, and effective public services. This not just makes tasks simpler for government bodies but citizens too.

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E-governance Platform for simplified Government Services

Electronic governance or e-governance is the platform of information and communication technology (ICT) for delivering government services, exchanging information, communicating transactions, and integration of various stand-alone systems between government to citizen (G2C), government-to-business (G2B), government-to-government (G2G),government-to-employees (G2E) as well as back-office processes and interactions within the entire government framework.

With the e-governance platform, the government makes services available to citizens in a convenient, efficient, and transparent manner.


NSPL Contribution towards Bringing Government and Civil Citizen Online

As a leading solutions provider of e-governance services, Team NSPL works closely with various government organizations to build a smart and IT-enabled nation.


NSPL Automation Solutions Powered by SAP

SAP for Public Sector Community helps the government to provide, protect, and prosper by exchanging information on SAP solutions for digital growth. Public sector organizations can transform everything from finance and analytics to public security and constituent service.

NSPL is also focused on this approach of automation and personalization of core services and allows government employees to focus on more complex service needs of citizens.

Accordingly, NSPL has shifted from its previous approach of disparate applications for Public Services – web content management, contact centers, mobile apps, and so on – that do not allow for an agile response to citizen demands.

NSPL practical application of e-governance has empowered the government to provide effective digital services to citizens

NSPL is striving to serve the New World Scenario in Govt. segment. Citizen experience at the center of COTS-based integrated platform that enables the government to ‘plug and play’ new services easily and efficiently is much richer than before. Connected data ensures a 360-degree view of the citizen and for the citizen and seamless Omni-channel digital services ensure personalized and convenient access. We have provided solutions through SAP Business One HANA with customization of three major modules defined in Citizen Service Portal, Off the Shelf ERP Core Modules and Web Application.


Scope of Automation in Governance

  • Integrated Approach to Municipal e-Governance
  • Government Process Re-engineering
  • A full-scale deployment of multiple, integrated applications covering all the functions
  • Complex workflows (within and across departments)
  • Self-contained within the organization and the ‘consumers’ of the data for Decision Making
  • Capacity Building within the Organization
  • Institutionalization of ICT framework and infrastructure

Let’s Build a Smart Nation Together!

Team NSPL works with you at Every Step

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